Business Process Outsourcing (BPO) That Drives Growth

We offer smart BPO solutions to streamline operations, cut costs, and boost efficiency.

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BPO Team

About Our BPO Services

As a trusted partner in business process outsourcing BPO, GiggleZen helps companies streamline operations, reduce costs, and deliver exceptional customer experiences. Our tailored BPO services are designed to support front-office and back-office functions with efficiency and precision.

By combining skilled professionals with advanced technology and AI-powered tools, we offer seamless outsourcing solutions that improve productivity, maintain quality, and scale with your business. From customer support to technical assistance, we ensure every process runs smoothly.

Our BPO Services

Customer Support

24/7 multi-channel BPO support to boost customer satisfaction and loyalty.

Back-Office Processing

Efficient BPO services for data entry, payroll, and admin tasks with precision.

Technical Support

Expert IT assistance to minimize downtime and ensure smooth operations.

Why Choose GiggleZen?

Efficient BPO Services

Our skilled BPO team ensures smooth customer service, lead generation, and backend operations, boosting your business efficiency.

Client-First Approach

Transparent collaboration and adaptive solutions — every step aligns perfectly with your mission.

Quality Assurance

We maintain high standards in communication and workflow, ensuring customer satisfaction at every interaction.

Cutting-edge Technology

We harness React, Flutter, and AI-powered cloud solutions to deliver futuristic digital systems.

BPO Tools & Technologies We Use

CRM Platforms CRM Platforms VoIP Systems VoIP Systems AI Chatbots AI Chatbots Ticketing Systems Ticketing Systems Data Analytics Data Analytics Google Workspace Google Workspace Cloud Platforms Cloud Platforms Project Management Project Management

Our Projects

No BPO projects available right now.

Our Work & Impact

120+

Projects Delivered

98%

Client Satisfaction

25+

Industries Served

50K+

Active App Users



“GiggleZen turned our concept into a fully functional, sleek app that scaled effortlessly. Their attention to design and performance is unmatched.”

— Rohan Mehta, CEO of FinTechly

“The team delivered our e-commerce platform on time, and it’s incredibly fast and responsive. Truly professional!”

— Priya Sharma, Founder of ShopEase

“Working with GiggleZen was a breeze. Their UI/UX design made our mobile app intuitive and user-friendly.”

— Ankit Verma, CTO of HealthTrack

“We’ve seen a huge boost in client engagement thanks to their sleek web application design.”

— Sneha Kapoor, CEO of FinEdge

Looking for a Reliable BPO Partner?

Empower your business with our expert BPO solutions — from customer support to process automation, we deliver excellence that drives growth.

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Frequently Asked Questions

BPO (Business Process Outsourcing) is the practice of contracting non-core business functions to specialized service providers. This includes customer support, data entry, back-office operations, and IT-enabled services. BPO helps companies reduce costs by 30-50%, access skilled talent, and focus on core business activities while maintaining quality.

Companies typically save 30-50% on operational costs by outsourcing to Hyderabad. For example, customer support costs ₹15,000-25,000 per agent/month compared to ₹50,000+ for in-house teams. Data entry services start at ₹8-12 per hour versus ₹25-30 per hour domestically. We provide detailed cost-benefit analysis for your specific needs.

We offer comprehensive BPO solutions including 24/7 customer support (voice, chat, email), data entry and processing, back-office operations, technical support, telemarketing, lead generation, and IT-enabled services. Our multilingual teams support English, Hindi, and regional languages with industry-specific expertise in healthcare, finance, e-commerce, and technology.

We maintain ISO 27001 certification and implement multi-layered security including encrypted data transmission, access controls, regular security audits, and GDPR compliance. Our facilities have 24/7 surveillance, biometric access, and secure workstations. All employees sign NDAs and undergo background verification and security training.

We offer flexible contracts starting from 3 months for pilot projects, with standard contracts of 6-12 months. Month-to-month options are available for established clients. We provide 30-day transition periods and scalable team sizes to match your business needs. No long-term lock-in required for initial engagements.

We can deploy a fully trained BPO team in 2-4 weeks depending on team size and complexity. This includes recruitment, training, infrastructure setup, and process implementation. For urgent requirements, we offer rapid deployment in 7-10 days using our pre-trained talent pool. We provide weekly progress updates throughout the onboarding process.